Payment Methods

Overview

This document describes the payment options for orders on mitero.net. The seller and contracting party is Commerto Limited, Dositheou 5, PARABUILDING, BLOCK A, 1st floor, Flat/Office 102A, 1071 Nicosia, Cyprus. Payment is made during checkout; the payment methods available for your order are displayed there.

Available payment methods

We offer the following payment methods. Not every payment method is available in every country; availability depends on the country of your delivery address or on the respective country version of the shop and is shown during checkout.

  • Credit and debit card — card payment, processed through the payment service providers Revolut or Zen.
  • PayPal — payment with your PayPal account. Depending on your PayPal settings, you can use your bank account, your card or your PayPal balance.
  • Apple Pay and Google Pay — payment with the card stored in your device or your account, processed through Zen.
  • Pay by Zen and payment by link — payment directly through your bank or via a payment link, processed through Zen.
  • BLIK — a payment method widely used in Poland, processed through Zen.
  • Neosurf — payment with a Neosurf prepaid voucher code, processed through Zen.
  • Cash on delivery — you pay for your order on receipt. Cash on delivery is available only in certain countries.

Payment processing and security

For online payments, depending on the payment method you choose, during checkout you are either asked to enter your payment details directly in the shop through a component of the payment service provider, or you are redirected to the payment service provider’s payment page. Your card details are processed by the payment service provider. We do not store card data. From the payment service providers we receive only information about the payment status. For more information on how your data is processed, see the Privacy Policy.

Currency, taxes and additional costs

Payments are processed in the currency that applies in the respective country version of the shop; it is always shown during checkout. Taxes and any additional costs, for example for the chosen payment or shipping method, are calculated during checkout and clearly displayed before you complete your order. For information on delivery and shipping costs, see Delivery Methods.

Failed payments

If a payment fails, you will be notified and can try the payment again or choose a different payment method. If the problem persists, please contact us via the Contact page or by email at [email protected].

Payment problems and refunds

If you have a problem with a payment or in the event of a dispute, please contact [email protected]. We will deal with your request promptly. For returns and refunds, see Returns Policy and the Store Regulations.

Changes to payment methods

We reserve the right to change, add or discontinue payment methods. The payment methods displayed to you during checkout at the time of your order are the ones that apply. If you have questions about payment methods, please contact [email protected].

Last updated: 24 September 2026